> ## Documentation Index > Fetch the complete documentation index at: https://help.owlery.ai/llms.txt > Use this file to discover all available pages before exploring further. # Facility Guide > Everything a facility team needs to set up their docks in Owlery and run the schedule day to day. **Where to find it:** `Master Data → Facilities` If you run a warehouse or distribution center, Owlery handles the dock: carriers request appointment times against the hours and rules you set, and your team works the resulting schedule from a single calendar. This guide is split into the work you do once and the work you do every day. ## Set Up Your Facility Start here when you're onboarding a site, or whenever your hours or dock layout change. Address, contacts, driver instructions, and your dock doors. Operating hours, slot length, capacity, and who needs your approval to book. Override normal hours on specific dates. Configure the facility profile first. Appointment settings, confirmation emails, and driver check-in all read from it. ## Run the Dock The day-to-day work once appointments start arriving. What each appointment block shows, and what its colors and icons mean. Filter by facility, dock, and status, search, and switch between views. Hold one door for a maintenance window or a parked trailer. Mark drivers arrived and capture late reasons. ## The Appointment Lifecycle Every appointment at your facility moves through the same six states, from `Not Scheduled` to `Departed`. See [the appointment lifecycle](/dock-scheduling/overview#appointment-lifecycle) for what each state means. Two parts of it are yours to control. Whether a request lands on **Confirmed** straight away or waits on **Proposed** for someone at your facility to approve it depends on your [direct booking capacity](/facilities/dock-appointment-settings#direct-booking-capacity). And once a driver arrives, your team advances the appointment through the remaining states as the day goes. The calendar encodes both halves at once — the block's fill color tracks the booking, and its left stripe tracks the equipment. See [read the appointment calendar](/facilities/reading-the-calendar#reading-the-colors) for the full color key. ## Connect Your WMS If your warehouse management system is supported, inbound receivers and outbound orders can sync into Owlery automatically instead of being entered by hand. Currently available for Extensiv (3PL Central). ## Need Help? Several facility features roll out gradually, so a setting described here may not be visible on your site yet. If something's missing — or you need a facility added — reach out to Owlery Support.