> ## Documentation Index > Fetch the complete documentation index at: https://help.owlery.ai/llms.txt > Use this file to discover all available pages before exploring further. # Freight Auto Updates > See every update Owlery sends to your ERP, accounting system, or warehouse, and whether each one worked. This page is for **Shippers**: teams that quote, tender, and pay for freight in Owlery. If the person you're helping isn't a shipper, this page doesn't apply to them. **Where to find it:** `Freight Auto Updates` (in the sidebar, near **Users** and **Master Data**) As your shipments move, Owlery can update the matching order in your connected ERP or accounting system for you. For example, it can record a pickup, change a date, or add an approved invoice. Owlery also lists the orders and ASNs it sends to your warehouse here. This page shows every one of those updates and whether it worked. ## The Updates Table Each row is one update, newest first. | Column | What it shows | | - | - | | **Time** | When the update ran. | | **Result** | **Success** or **Failed**. Failed includes partial failures, where some steps worked and others didn't. | | **Order** | The order that was updated, with a link to open it. | | **Event** | What triggered the update. | | **Quote** / **Load** | The quote or load involved, if any. | | **Errors** | Any error messages from the update. | To see only updates that need attention, filter **Result** to **Failed**. To find a specific update, filter by **Order** or **Event**. For more on filters and sorting, see [Work with Tables](/working-with-tables.md). ## Update Details Click a row to open its details. You'll see the integration, event, order, and quote or load. You'll also see each step of the update and its outcome: | Outcome | What it means | | - | - | | **Success** | The step completed. | | **Failed** | The step ran but didn't complete. | | **Validation Failed** | The step didn't run because required information was missing or invalid. | | **Skipped** | The step didn't run for this event. For example, it's turned off, it only runs for a different event, or the invoice was already synced. | | **Excluded** | The step ran, but none of the orders qualified for it. For example, a Katana step only applies to orders that came from Katana. The update still counts as a success. | For **Failed** and **Validation Failed** steps, the error messages often point to something you can fix, such as missing or invalid order data. If they don't, email [support@owlery.ai](mailto:support@owlery.ai) with a link to the update. Our team can review the detailed integration logs to find the cause. ## Check Updates From an Order, Load, or Tender You don't have to start from this page. Each record's drawer also lists its updates. Click the **View update** icon on any entry to open its full details here. * **On orders**: in the **Auto Updates** section of the **History** tab, on your own orders. The section stays hidden until an update has run. See [Checking Order History](/shippers/orders.md#checking-order-history). * **On loads**: in the **Auto Updates History** tab, always. * **On tenders**: in the **Auto Updates History** tab, when the tender was created from a quote. If the tab says **No updates have been recorded**, no updates have run for that record yet. That's normal if you don't have a connected system, or if updates aren't set up for that event. If an update just ran, click **Refresh**. Some failures don't show up here, such as a failed warehouse login. If an order didn't reach your warehouse and nothing is listed, see [Troubleshoot Orders Not Reaching Your Warehouse](/shippers/troubleshoot-warehouse-orders.md). ## Events That Trigger Updates | Category | Events | | - | - | | Load | Load Picked Up, Load Dropped Off, First Tracking Update, Load Tracking Updated, Load Stop Date Updated, Load Completed | | Tender | Tender, BOL Created, Pickup Scheduled | | Order and invoice | Order Closed, Invoice Approved | | EDI | EDI 945 (Warehouse Shipping Advice) | | Warehouse | Order and ASN sent to your warehouse | | Order planning | Planning Auto Quote, Planning Auto Tender | Which of these run for you depends on your integrations and how your account is set up. To change them, contact [support@owlery.ai](mailto:support@owlery.ai). ## When to Check This Page * **Your ERP doesn't match Owlery**: for example, it shows an old pickup date, or a BOL or invoice never arrived. Find the order and see whether an update ran and what happened. * **You want to confirm a shipment's updates went through**: open the order's **History** tab or the load's **Auto Updates History** tab. * **You want to catch problems early**: check for failed updates regularly, so integration issues don't turn into billing or receiving problems. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.