> ## Documentation Index
> Fetch the complete documentation index at: https://help.owlery.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Hootie, Your AI Logistics Teammate

> Ask a question, get an answer in seconds — in Slack, Teams, or email, grounded in your live Owlery data.

Hootie is Owlery's AI teammate. It runs on your live Owlery data and works where your team already does — Slack, Teams, or email — so anyone can get a shipment answer without opening Owlery or interrupting logistics.

<Note>
  **Hootie is currently in beta.** It's available to Owlery customers on request — email [support@owlery.ai](mailto:support@owlery.ai) and we'll get you set up.
</Note>

Once you're in the beta, Hootie is added once for your whole workspace and works in channels or DMs:

<Columns cols={3}>
  <Card title="Slack" icon="slack">
    Added once for your whole workspace. Use in channels or DMs.
  </Card>

  <Card title="Teams" icon="microsoft">
    Added once for your whole workspace. Use in channels or DMs.
  </Card>

  <Card title="Email" icon="envelope">
    Message [hootie@owlery.ai](mailto:hootie@owlery.ai). Best for 1:1 threads.
  </Card>
</Columns>

### The difference it makes

Without Hootie, a simple question takes a detour through your logistics team:

1. Someone asks "where's the Walmart PO?"
2. Logistics sees it two hours later.
3. They open Owlery and search for the load.
4. They screenshot the status and paste it back.

With Hootie, anyone asks `@hootie` — in a channel, a DM, or over email — and gets an answer in seconds, grounded in your live Owlery data.

**No context-switching. No waiting. No screenshots.**

### What Hootie does

<AccordionGroup>
  <Accordion title="It answers, so your team doesn't have to" icon="comments">
    Anyone in the company can ask Hootie a shipment question from Slack, Teams, or email — no extra logins, no interrupting logistics.
  </Accordion>

  <Accordion title="It acts, not just answers" icon="bolt">
    Hootie can tender loads, request quotes, and reach out to carriers. It confirms before doing anything — you stay in control.
  </Accordion>

  <Accordion title="It watches, so nobody has to remember" icon="eye">
    Set up standing instructions and Hootie monitors shipments, flags exceptions, and sends summaries on your schedule.
  </Accordion>
</AccordionGroup>

### Not just for the logistics team

Hootie gives everyone logistics answers without pulling your team into every thread.

| Team                           | What they use it for                                  |
| :----------------------------- | :---------------------------------------------------- |
| **Sales & Account Management** | Answer "where's my order?" before the customer asks.  |
| **Customer Service**           | Self-serve shipment lookups during live calls.        |
| **Operations & Warehouse**     | See what's shipping today and what's coming in.       |
| **Leadership**                 | On-demand updates without pinging the logistics team. |

### Try asking Hootie

**Quick lookups**

* `@hootie get me the POD for WalMart PO 867-5309`
* `@hootie what's the latest with D296PE165? did it deliver?`
* `@hootie where's the shipment for PO #4521?`
* `@hootie how many pallets is SO_919718 going to ship as?`

**Information on demand**

* `@hootie what orders do I have shipping today?`
* `@hootie what Twinstar orders delivered this week?`
* `@hootie for all LTL loads shipping today, how many cases are on each one?`
* `@hootie summarize all sales orders shipping today with ETA delivery, grouped by origin`

**Load execution**

* `@hootie PO-1234 is ready to ship`
* `@hootie Can you tender all open orders to their contracted carriers?`
* `@hootie Please get spot quotes for the following orders: SO-1234, SO-4567, SO-8910`

**Autonomous monitoring**

* `@hootie Each morning, check for any shipments that are late and send me a summary in Slack`
* `@hootie keep an eye on 0176511 — it should ship tomorrow. confirm when it does, and again when it delivers`
* `@hootie Reach out to the carrier on 8372654 and ask for an update on the ETA`

<Tip>
  You don't need to phrase things precisely. Hootie handles PO numbers, SO numbers, load numbers, and plain descriptions of what you're after.
</Tip>

### How your data is handled

Hootie is powered by commercial LLMs that we have optimized for logistics. Your data is never used to train the model, and Hootie always confirms before taking action.

### Get access

Hootie is in beta and we're onboarding customers one at a time so we can tune it to how your team works.

To request access, email [support@owlery.ai](mailto:support@owlery.ai) and let us know whether you'd want it in Slack, Teams, or email, and which teams would use it. We'll handle the setup with you — there's nothing to install on your side first.