> ## Documentation Index
> Fetch the complete documentation index at: https://help.owlery.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Retail & Wholesale Configuration Reference

> The per-retailer settings Owlery maintains, and the few settings your team owns.

This page is for **Shippers**: teams that quote, tender, and pay for freight in Owlery. If the person you're helping isn't a shipper, this page doesn't apply to them.

Owlery sets up and maintains each retailer's configuration. To change one, email [support@owlery.ai](mailto:support@owlery.ai).

## Settings Owlery Maintains

| Area | What it controls |
| - | - |
| Connection | How the retailer's documents reach Owlery: direct, EDI network, or web portal. See [Retailer Setup](/shippers/retail-wholesale/connect.md). |
| Retailer identity | The sender and receiver IDs that match each document to the retailer and to your organization. |
| Document mapping | How the retailer's purchase orders map to your orders: PO number, locations, dates, lines, and references. |
| Item matching | How the retailer's item codes, such as UPCs or GTINs, match your items. |
| PO acknowledgments | Whether Owlery sends the retailer a PO acknowledgment for each new PO. Off unless you ask for it. |
| ASN changes | Whether the retailer accepts changes to an ASN that was already sent. |
| Invoice type | Whether the retailer gets a standard invoice (810) or a grocery invoice (880). |
| Invoicing automation | Whether invoices go out automatically after the order syncs, and whether **Send Invoice** appears in the order drawer. |

## Settings Your Team Owns

| Setting | Why it matters |
| - | - |
| [Item Master](/shippers/item-master.md) | Retailer item codes match against it, and ASNs need each item's barcode numbers. |
| [Send order to facility](/shippers/tendering.md#tender-defaults) | Sends the order to your warehouse when you tender. If it's off, send the order by hand. Until the warehouse has the order and confirms the shipment, no ASN goes out. |
| [Retail ASN Issue Contact](/shippers/contacts.md#retail-asn-issue-contact) | Gets an email when an ASN can't be created, so it's fixed before a chargeback. |
| Accounting integration | Retail invoices are created in your accounting system first. See [Integrations Overview](/shippers/integrations-overview.md). |


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