> ## Documentation Index
> Fetch the complete documentation index at: https://help.owlery.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Review Responses & Tender

> A walkthrough of the quote drawer's Details tab — comparing carrier rates, picking a winner, sending rate cons and BOLs, and booking the load.

**Where to find it:** `Quotes → click any quote row → Details tab`

Once carrier responses start coming in, the **Details** tab of the quote drawer is where the decision happens: compare rates side by side, pick your carrier, and turn the quote into a booked load.

## Comparing carrier responses

Every carrier you sent the request to gets a row in the **Details** tab.

{/* ✅ VERIFY WITH TEAM: Confirm the exact fields shown on each response row (price, mode, estimated stop dates, expiration, notes?) and whether responses can be sorted, e.g. lowest price first. */}

A few things to check before you commit:

* **Is the rate competitive?** Flip to the **Lane History** tab for a historical rate chart on this exact origin–destination pair.
* **Is the quote still valid?** Carrier quotes carry an expiration date — an expired bid needs to be refreshed before you can tender against it. You can always **Re-quote** to send a fresh round of requests.
* **Are responses still arriving?** A spinning **Quoting…** indicator means carriers are still bidding; there's no harm in waiting for the field to fill in.

## Selecting a carrier

When you've found your winner, select that carrier's response.

{/* ✅ VERIFY WITH TEAM: Confirm the exact button label on a response row (Select? Accept? Award?) and whether a confirmation dialog appears before the tender is sent. */}

Depending on your workspace setup, this happens in one or two steps:

* **One-step tendering** — selecting the response tenders the load to that carrier immediately. The quote moves to **Tendered**.
* **Two-step tendering** — selecting the carrier first moves the quote to **Carrier Selected**, and you send the tender as a separate action. This gives you a checkpoint to finalize details before the carrier is committed.

{/* ✅ VERIFY WITH TEAM: Confirm how two-step tendering is enabled (workspace setting? per-quote choice?) and what the second-step action is called in the UI. */}

Once the tender goes out, the carrier reviews it on their side and clicks **Accept** or **Reject**. When they accept, the quote status moves to **Accepted**.

## Tendering and booking the load

Once the carrier accepts, the shipment becomes a load you can track end to end:

* Track the tender's full lifecycle — including cancellations and re-tenders — in the drawer's **Tender History** tab, which also shows the load status once a load exists.
* Jump to the load, related orders, and any other connected records from the **Linked Items** tab.
* Manage the shipment itself — live tracking, status updates, and documents like PODs — from the **Loads** page.

Need to unwind a tender? Cancel it and the quote moves to **Cancelled**; you can then tender to a different carrier or **Re-quote** to start a fresh round. The full trail stays visible in **Tender History**.

## Handy to know

* **You can show carriers competitive pressure** (controlled via your Shipper Settings) -  other bids come in significantly lower, high bidders may get an alert prompting them to revise. It can pay to leave a quote open a little longer before tendering.
* **The tendered price shows in the table** - once you tender, the accepted response's price appears in the **Tendered At** column on the Quotes page.
* **Expired doesn't mean dead** - carriers can resubmit on an open request after their quote expires, and you can always re-quote to restart bidding.