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Dock Scheduling lets you book pickup and dropoff appointment times at warehouses that use Owlery to manage their docks. Instead of calling or emailing the facility, you can see available time slots and submit your request directly through Owlery.

Book an appointment as a carrier

Step-by-step instructions for booking pickup and delivery appointments.

Who can use it

Dock Scheduling is available to all Owlery users. What you see depends on your role:
  • Carriers and booking-only users — Two tabs: Add Appointment and Appointments.
  • Facility owners and shippers — Additional management capabilities on top of the booking flow.

Appointment lifecycle

Every appointment moves through the same states: NotScheduledProposedConfirmedArrivedLoaded / UnloadedDeparted If the facility has auto-confirm enabled, new appointments go straight to Confirmed. Otherwise they stay in Proposed until the facility owner approves them.