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When a shipper awards you a load, it shows up as a tender in your Quotes & Tenders list. Here’s how to review the details and respond.
Direct tenders — Some shippers combine quoting and accepting into a single step. Instead of separate quote and tender workflows, you’ll see one form where you fill in Mode, Price, Load Number, and Estimated Stop Dates, then click Submit. The process is the same — just fewer round trips.
1

Find the tender

In the left sidebar under Operations, click Quotes & Tenders. Look for items with a Tendered status, then click the row to open the tender drawer.
2

Review the shipment details

Check the Details, Order Items, and Documents tabs for the full picture — locations, dates, freight info, and any attached files from the shipper.
3

Fill in required fields

Depending on the shipper’s setup, you may need to enter:
  • Load Number — your internal tracking or reference number.
  • Price — confirm or enter the agreed rate.
  • Mode — FTL, LTL, etc.
Not every field will appear on every tender — it depends on what the shipper requires.
4

Accept or reject

Click Accept to confirm the load, or Reject if you can’t haul it.