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The Load Number you enter when accepting a tender needs to match the shipment ID you’ll use when invoicing. If you entered the wrong number — a typo, the customer’s order number, a stale reference, or the wrong load from your TMS — you can update it after the fact from the load itself.
Owlery matches invoices to loads by Load Number. If your invoice’s shipment ID doesn’t match the Load Number on the load, the invoice won’t attach to the right shipment and may be rejected or delayed.
1

Open the load

Go to Shipments (Loads) in the left sidebar, find the load, and click the row to open the load drawer.
2

Open the actions menu

In the top-right of the load drawer, click the three-dot menu (⋮) next to the load number.
3

Select Edit Load Number

Choose Edit Load Number from the dropdown.
4

Enter the correct number and save

Type the correct Load Number — the same shipment ID you’ll use on your invoice — and confirm. The load updates immediately.
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You should ideally update any Load Number before you submit the invoice. Once the number matches, invoicing works the same as any other load — see Submit an Invoice.