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Where to find it: Dashboard → Shipper SettingsThe defaults Owlery applies as shipments move from order to invoice. Set these once and save time on every shipment.

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What lives here

  • Seven sections: Contacts, Orders, Quoting, Tendering, Load, Documents, and Freight Audit & Pay.
  • The page opens to a grid — click any card to drill in, use the breadcrumb to come back.
  • Documents and Freight Audit & Pay expand once their add-ons are activated.

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The settings that matter most early

  • Contacts — set your Logistics Contact first; it’s the fallback used across quoting, logistics, and writeback.
  • Quoting defaults — pallet dimensions, weights, and freight class prefill quote forms automatically.
  • Tendering — review Two-Step Tendering and reference visibility before going live with carriers.

Tip

Filling in shipment defaults (pallet size, weight, freight class) is the single biggest way to cut manual entry — Owlery uses them whenever item-level data is missing.