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If you are an Enterprise customer with individual subsidiary organizations, remember that shipper settings are organization specific. Settings must be configured at the individual subsidiary organization level to ensure each subsidiary’s operations work as expected.
Where to find it: Dashboard → Shipper Settings The defaults Owlery applies as shipments move from order to invoice. Set these once and save time on every shipment.

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What lives here

  • Seven sections: Contacts, Orders, Quoting, Tendering, Load, Documents, and Freight Audit & Pay.
  • The page opens to a grid — click any card to drill in, use the breadcrumb to come back.
  • Documents and Freight Audit & Pay expand once their add-ons are activated.

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The settings that matter most early

  • Contacts — set your Logistics Contact first; it’s the fallback used across quoting, logistics, and writeback.
  • Quoting defaults — pallet dimensions, weights, and freight class prefill quote forms automatically.
  • Tendering — review Two-Step Tendering and reference visibility before going live with carriers.
Filling in shipment defaults (pallet size, weight, freight class) is the single biggest way to cut manual entry — Owlery uses them whenever item-level data is missing.