Shipper Settings Overview

Where to find it: Dashboard → Shipper Settings Shipper Settings is where your organization sets its house rules — the defaults Owlery applies automatically as a shipment moves from order to quote to tender to load to invoice. Set them once and your team stops re-typing the same values on every shipment. Settings apply to your whole organization, not just to you. Changing one changes it for all of your teammates.

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How the Page Works

The page opens as a set of cards, one per topic. Click a card to open that topic and see its settings, then use the breadcrumb at the top to come back. Every setting shows its name, a short description, and its current value. A value of -- means the setting has never been set, so Owlery falls back to its built-in behavior.

• On/off settings: flip the switch right in the row. It saves immediately.
• Everything else: click the edit action in the row (Update, Manage, or Add Contact), fill in the small form that opens, and save.

Some settings only appear once the matching feature is turned on for your account. Where that applies, you’ll see an unlock prompt instead of the settings.

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Where to Start

• Contacts: set your Logistics Contact first. It’s the fallback used across quoting, logistics, and writeback.
• Quoting: pallet dimensions, weights, and freight class prefill your quote forms automatically. Filling these in is the single biggest way to cut manual entry — Owlery uses them whenever item-level data is missing.
• Tendering: review Two Step Tendering and reference visibility before going live with carriers.

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Settings Groups