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Where to find it: Quotes → click any quote row → Details tab Once carrier responses start coming in, the Details tab of the quote drawer is where the decision happens: compare rates side by side, pick your carrier, and turn the quote into a booked load.

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Comparing carrier responses

Every carrier you sent the request to gets a row in the Details tab. A few things to check before you commit:
  • Is the rate competitive? Flip to the Lane History tab for a historical rate chart on this exact origin–destination pair.
  • Is the quote still valid? Carrier quotes carry an expiration date — an expired bid needs to be refreshed before you can tender against it. You can always Re-quote to send a fresh round of requests.
  • Are responses still arriving? A spinning Quoting… indicator means carriers are still bidding; there’s no harm in waiting for the field to fill in.

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Selecting a carrier

When you’ve found your winner, select that carrier’s response. Depending on your workspace setup, this happens in one or two steps:
  • One-step tendering — selecting the response tenders the load to that carrier immediately. The quote moves to Tendered.
  • Two-step tendering — selecting the carrier first moves the quote to Carrier Selected, and you send the tender as a separate action. This gives you a checkpoint to finalize details before the carrier is committed.
Once the tender goes out, the carrier reviews it on their side and clicks Accept or Reject. When they accept, the quote status moves to Accepted.

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Tendering and booking the load

Once the carrier accepts, the shipment becomes a load you can track end to end:
  • Track the tender’s full lifecycle — including cancellations and re-tenders — in the drawer’s Tender History tab, which also shows the load status once a load exists.
  • Jump to the load, related orders, and any other connected records from the Linked Items tab.
  • Manage the shipment itself — live tracking, status updates, and documents like PODs — from the Loads page.
Need to unwind a tender? Cancel it and the quote moves to Cancelled; you can then tender to a different carrier or Re-quote to start a fresh round. The full trail stays visible in Tender History.

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Handy to know

  • You can show carriers competitive pressure (controlled via your Shipper Settings) - other bids come in significantly lower, high bidders may get an alert prompting them to revise. It can pay to leave a quote open a little longer before tendering.
  • The tendered price shows in the table - once you tender, the accepted response’s price appears in the Tendered At column on the Quotes page.
  • Expired doesn’t mean dead - carriers can resubmit on an open request after their quote expires, and you can always re-quote to restart bidding.