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Two Step Tendering in Owlery

This guide walks you through tendering an order (when Two Step Tendering is enabled in your shipper settings) — from reviewing your details to submitting the final tender.

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1. Start the tender

  • Find the original quote.
  • Click Proceed to Tender. Before anything is submitted, you’ll have a chance to review and confirm your details.
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2. Review changes to your order

The system automatically checks whether your order has changed since the original quote. You then have two options:
  • Tender the original quote — Submit using the quote exactly as it was.
  • Requote from the latest order details — Recalculate the shipment using your most current order information, such as updated dates or reference numbers.
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If you choose to requote, the system will automatically:
  • Recalculate the shipment from the latest order information
  • Include the BOL, if one is available
  • Update all dates to the latest

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3. Make any final adjustments

Even after requoting, you have full flexibility to customize the shipment. You can:
  • Update the quantity
  • Add additional reference numbers
  • Change stop dates
  • Add instructions or contact information for a specific shipment

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4. Confirm and tender

Once you confirm your details, the system attempts the tender. What happens next depends on your rate type:
  • FTL rates (from contracts or carrier portal): The tender uses the rate the carrier previously provided.
  • LTL rates (quoted through the API): The tender goes through automatically. If the rate has changed, you’ll be asked to confirm whether the new rate is acceptable before continuing.

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5. Complete the tender workflow

From here, the standard tender workflow continues, and any required tender configuration steps will appear. Some configurations may include additional prompts, such as recording the quote again, depending on your setup.