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If an integration isn’t syncing or setup isn’t going to plan, reach out with your organization name and which integration or section you’re configuring.
Email Owlery support: support@owlery.ai
If an order didn’t reach your warehouse or retailer, start with Troubleshoot Orders Not Reaching Your Warehouse or Troubleshoot Retail Order Messages. They cover the most common fixes and what to send us if you still need help. If a teammate signed in but can’t see your organization’s data, that’s usually an email domain issue rather than a support ticket — see Invite Team Members first.