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If you are an Enterprise customer with individual subsidiary organizations, remember that shipper settings are organization specific. Settings must be configured at the individual subsidiary organization level to ensure each subsidiary’s operations work as expected.
Where to find it: Dashboard → Shipper Settings → Orders Order settings control what information your orders carry. They change what your team is asked for when creating an order, what Owlery accepts from a CSV upload, and what gets passed on to your warehouse.

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Order Production Date

Value: On / Off What it does: Adds a production date to your orders — the date the goods were made or packed, as distinct from the date they ship. Turning it on does three things at once:
  • Order form: a production date field appears when someone creates an order by hand.
  • CSV uploads: the production date column is accepted when you upload orders from a CSV.
  • Warehouse: the production date is included in the order details Owlery sends to your warehouse.
When you’d turn it on: If you ship anything where age matters — food, beverage, pharmaceuticals, cosmetics, or anything with a shelf life — and your warehouse or your customer needs the production date to pick the right stock. When to leave it off: If production date isn’t part of how you ship. Leaving it off keeps the order form shorter and simpler for your team.