Skip to main content
If a 3PL or outside warehouse ships your orders, it can send you a copy of each BOL and POD by dropping the PDF on Owlery’s SFTP server, and Owlery attaches it to the matching order.

​
Who Does What

Your warehouse needs only an SFTP login. It doesn’t need an Owlery account, an EDI translator, or an API integration.

​
Set It Up

1

Ask Owlery Support

Email support@owlery.ai with the warehouse’s name and a contact there. Owlery creates the warehouse’s SFTP login.
2

Send Your Warehouse the Instructions

Owlery shares the login securely. Forward it to your warehouse along with the instructions below, or have Owlery work with the warehouse’s contact directly.
3

Check the First Documents

Once the warehouse starts uploading, open one of the orders and confirm the document is there. See Where Documents Appear.

​
Instructions for Your Warehouse

You can send this section to your warehouse as-is.
1

Log In to Owlery's SFTP Server

Connect to sftp.owlery.ai with the login Owlery sent you. You’ll see an orderDocuments folder.
2

Name the File After the Order Number

Name each PDF after the exact order number, for example SO-10482.pdf. Don’t add a label or timestamp: SO-10482_BOL.pdf looks for an order named SO-10482_BOL.
3

Put It in the Folder for Its Document Type

Upload the file to the folder that matches the document:Only PDFs are accepted, up to 100 MiB each. Folder names and the .pdf extension aren’t case-sensitive.
Files left in the orderDocuments folder itself, or in any folder other than bol or pod, aren’t attached to an order.

​
Where Documents Appear

Each document your warehouse sends shows up in three places:
  • The order: on the order’s Documents tab. See Orders.
  • The load: on the Documents tab of the load the order ships on, next to the documents your carrier sends. See Load Documents & PODs.
  • The Document Library: searchable with every other document. See Search every load at once.

​
If a Document Doesn’t Show Up

  • Check the filename: it must match the order number in Owlery exactly, with nothing added.
  • Check the folder: it must be in orderDocuments/bol or orderDocuments/pod.
  • Check the file type: it must be a PDF.
If all three are right and the document still isn’t on the order, email support@owlery.ai with the filename and order number.

​
Other Document Types

BOLs and PODs are supported today. If your warehouse sends other documents you’d like attached to your orders, email support@owlery.ai.