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Owlery sets up each retailer connection during onboarding. Your team tells us who you trade with and how; we handle the rest.

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Ways to Connect

Each retailer connects in one of three ways. You can mix them, one per retailer.
Some connections don’t carry every document type. For example, change orders aren’t available on every connection. Owlery tells you during setup what each retailer’s connection supports.

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What You’ll Provide

  • Your retailers: the retailers and wholesale customers you sell to.
  • How each one sends orders today: their EDI provider or network, or the portal you use.
  • Your EDI IDs: if you already trade by EDI, the sender and receiver IDs your retailers use for you.
  • Retailer guides: any EDI specification or routing guides your retailers have sent you.
  • Portal access: for portal retailers, a sign-in Owlery can use.

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What Owlery Handles

  • Setting up the folder, network mailbox, or portal access for each retailer.
  • Coordinating connection testing with the retailer.
  • Matching each document’s sender to the right retailer and receiver to your organization. Documents from a sender Owlery doesn’t recognize aren’t processed.
  • Confirming receipt of every document, so retailers know it arrived.

Next: Retailer Orders

See how retailer purchase orders become Owlery orders.